Terms & Conditions

Last Updated: October 30, 2026

These Terms & Conditions ("Terms") govern your use of the websites, services, products, content, software, consultations, communications, and offerings provided by KD3 Digital LLC ("KD3 Digital," "Company," "we," "our," or "us"), including:

  • https://kd3digital.com
  • https://blog.kd3digital.com
  • https://resources.kd3digital.com
  • Any affiliated websites, landing pages, applications, funnels, portals, phone numbers, content, or services operated by KD3 Digital LLC

By accessing or using our websites or services, you agree to be bound by these Terms. If you do not agree with these Terms, please discontinue use of our websites and services.

1. Services

KD3 Digital provides business consulting, artificial intelligence implementation, AI voice agents, automation systems, lead generation tools, websites, marketing solutions, digital products, training, educational content, and related business services.

We reserve the right to modify, discontinue, expand, or replace services at any time. Changes to services you have already purchased will be handled according to your service agreement.

2. Eligibility

You must be at least 18 years old and legally capable of entering into binding agreements to use our services. By using our services, you represent that you meet these requirements.

3. Text Messaging (SMS) Terms

Program name: KD3 Digital Text Messaging

Program description: When you provide your mobile number and check the box agreeing to receive text messages from KD3 Digital, you consent to receive text messages related to appointment scheduling, confirmations, and reminders; responses to your inquiries; customer support; and account or service notifications. If you separately agree to receive marketing text messages, you may also receive offers, event invitations, and updates about our content and services. Messages may be sent using automated technology.

  • Consent is optional. Agreeing to receive text messages is not a condition of purchasing any goods or services.
  • Message frequency varies based on your interactions with us.
  • Message and data rates may apply. Check with your mobile carrier for details about your plan.
  • To opt out, reply STOP to any message at any time. You will receive one final message confirming your opt-out, and no further messages will be sent unless you opt in again. You may also opt out by emailing [email protected].
  • For help, reply HELP to any message or contact us at [email protected].
  • Carriers are not liable for delayed or undelivered messages.
  • Privacy: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for details on how we handle your information.

You agree to notify us promptly if you change or deactivate the mobile number you provided.

4. No Guarantee of Results

KD3 Digital makes no guarantees regarding:

  • Revenue increases
  • Lead generation results
  • Sales performance
  • Appointment bookings
  • Business growth
  • Search rankings
  • Advertising performance
  • Operational efficiencies
  • Return on investment

Business results depend on many factors beyond our control. Any examples, case studies, demonstrations, testimonials, or projections are illustrative only and should not be considered guarantees.

5. Client Responsibilities

Clients are responsible for:

  • Providing accurate information
  • Reviewing and approving deliverables
  • Maintaining access to required accounts and platforms
  • Complying with applicable laws and regulations
  • Monitoring communications sent on their behalf
  • Reviewing AI-generated outputs before use

Failure to provide required information or approvals may delay project completion.

6. Communications Sent on a Client's Behalf

When KD3 Digital configures AI receptionists, automations, or email, text, or calling systems that communicate with a client's customers, the client is the sender of those communications and is solely responsible for:

  • Obtaining and documenting any consent required before contacting its customers by phone, text message, or email
  • Complying with the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, carrier and A2P 10DLC requirements, and all other laws that apply to its communications
  • Completing any required business and campaign registrations for its own messaging
  • Providing any required disclosures that calls are recorded or that callers are speaking with an AI system, as required in the locations where its customers are located
  • Honoring opt-out and do-not-contact requests
  • Approving the content of messages, scripts, and AI instructions before launch

KD3 Digital may pause or refuse to send communications that we reasonably believe do not comply with applicable law or platform rules.

7. AI and Automation Services

KD3 Digital LLC may deploy or configure artificial intelligence systems, automation workflows, conversational AI, voice agents, chatbots, and related technologies. Clients understand and agree that:

  • AI systems may occasionally provide inaccurate information.
  • AI-generated outputs require human oversight.
  • AI performance may vary over time.
  • Third-party AI providers may modify their services without notice.
  • KD3 Digital LLC cannot guarantee uninterrupted AI performance.

The client remains responsible for all final business decisions and customer interactions.

8. Third-Party Platforms

Many services rely on third-party providers, including but not limited to:

  • CRM platforms
  • Payment processors
  • AI providers
  • Scheduling software
  • Email and text messaging platforms
  • Telephone and voice providers
  • Hosting providers
  • Domain registrars
  • Marketing software

KD3 Digital LLC is not responsible for outages, policy changes, pricing changes, account suspensions, service interruptions, or failures caused by third-party providers. Any fees charged by third-party providers, including messaging, phone number, registration, and usage fees, are the responsibility of the client unless otherwise specified in writing.

9. Payment Terms

Payment terms may vary by service and proposal. Unless otherwise agreed in writing:

  • Setup fees are due before work begins.
  • Monthly services are billed in advance.
  • Recurring subscriptions automatically renew at the end of each billing period until canceled.
  • Late payments may result in service suspension.
  • Outstanding balances must be paid before deliverables are released.

Clients are responsible for maintaining valid payment information.

Cancellation: You may cancel a recurring service at any time by emailing [email protected] before your next billing date. Cancellation stops future charges and takes effect at the end of the current billing period, unless your service agreement states otherwise.

10. Refund Policy

Due to the nature of consulting, implementation, digital products, and custom services:

Setup Fees: All setup fees are non-refundable once work has begun.

Consulting Services: Consulting fees are non-refundable.

Digital Products: All digital product sales are final unless otherwise stated.

Monthly Services: Monthly service fees are generally non-refundable after the billing period begins.

Refunds may be granted solely at the discretion of KD3 Digital LLC.

11. Intellectual Property

Unless otherwise agreed in writing, KD3 Digital LLC retains ownership of:

  • Proprietary systems
  • Frameworks
  • Templates
  • Processes
  • Training materials
  • Methodologies
  • Internal documentation

Clients receive a limited license to use deliverables created specifically for their business. Clients may not resell, redistribute, duplicate, or commercially exploit KD3 Digital LLC intellectual property without written permission.

12. User Content

Any information, files, text, images, recordings, or content submitted by users remain the property of the submitting party. By submitting content, you grant KD3 Digital LLC permission to use such content solely for the purpose of delivering requested services. You represent that you have the legal right to provide any content submitted to us.

13. Confidentiality

KD3 Digital LLC agrees to treat client business information as confidential and to use reasonable measures to protect it. This obligation does not apply to information that:

  • Is publicly available
  • Is independently obtained
  • Must be disclosed by law
  • Is disclosed with permission

14. Limitation of Liability

To the maximum extent permitted by law, KD3 Digital LLC shall not be liable for:

  • Lost profits
  • Lost revenue
  • Lost opportunities
  • Business interruption
  • Data loss
  • Indirect damages
  • Consequential damages
  • Special damages
  • Punitive damages

Our total liability arising from any claim shall not exceed the amount paid to KD3 Digital for the specific service giving rise to the claim during the preceding three months.

15. Indemnification

You agree to defend, indemnify, and hold harmless KD3 Digital LLC, its owners, employees, contractors, affiliates, and representatives from any claims, damages, liabilities, costs, or expenses arising from:

  • Your use of our services
  • Your violation of these Terms
  • Your business activities
  • Content you provide
  • Communications sent on your behalf, including any failure to obtain required consent
  • Customer disputes involving your business

16. Termination

Either party may terminate services in accordance with any applicable service agreement. KD3 Digital LLC reserves the right to suspend or terminate access to services if:

  • Payments are not received
  • Abuse occurs
  • Fraud is suspected
  • Communications sent through our systems violate applicable law or platform rules
  • These Terms are violated

Termination does not eliminate any outstanding payment obligations.

17. Website Use

You agree not to:

  • Attempt unauthorized access to our systems
  • Interfere with website operations
  • Upload malicious software
  • Use our content without permission
  • Engage in unlawful activity through our websites

Violations may result in immediate termination of access.

18. Third-Party and Affiliate Links

Our websites and content may contain links to third-party websites, including affiliate partners and social media platforms. We do not control and are not responsible for the content, products, services, privacy practices, or availability of those websites. A link does not mean we endorse everything on that site. Any purchase or interaction with a third party is solely between you and that third party. Some links may be affiliate links, as described in our Disclaimer.

19. Governing Law

These Terms shall be governed by and construed under the laws of the State of Georgia, United States, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the appropriate courts located within the State of Georgia.

20. Service Agreements, Severability, and Entire Agreement

If you have a signed proposal or service agreement with KD3 Digital, that agreement controls where it conflicts with these Terms. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full effect. These Terms, together with our Privacy Policy, Disclaimer, and any signed service agreement, make up the entire agreement between you and KD3 Digital regarding their subject matter.

21. Changes to These Terms

We may update these Terms at any time. Changes become effective upon posting to our website. Continued use of our websites or services constitutes acceptance of the revised Terms.

22. Contact Information

KD3 Digital LLC
Email: [email protected]
Website: kd3digital.com
Address: 2274 Salem Rd SE, Ste. 106-1075, Conyers, GA 30013

By using our websites and services, you acknowledge that you have read, understood, and agree to these Terms & Conditions.